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Occasion
Same day delivery
Want to sell on Floom?
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Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Flowers not delivered and no notification of it during the day.
Hadrien
2 months ago
Dear Hadrien,
Thank you for getting back to us.
We are so sorry to hear that the order was not delivered and there was no notification about this.
Unfortunately, because of the high demand on the day, our partner florist missed to update us about the delivery.
We can assure you that this is not the level of service that we aim to provide and we would love to welcome you back and make the things right for you.
Warm wishes,
Floom Team
Floom
2 months ago
I am furious. I specifically noted to call the number before leaving the arrangement in the lobby of the apartment building and apparently the flowers were taken by someone else, not the intended recipient (I learned this yesterday). So $170 shot and my Aunt received nothing on her 81 birthday.
Jen
7 months ago
Dear Jen,
Thank you for taking the time to leave us a review.
We are so sorry to hear that your recipient did not get the order.
Please, do not hesitate to contact our customer support team to discuss this further. We can be contacted at support@floom.com
Warm wishes,
Floom Team
Floom
7 months ago
Hello! Delivery was not carried out. They said there was no one at home. But there were flowers waiting at home that day and there was no courier. They asked for confirmation of delivery - they did not provide it. They refuse to return the money
Anton
a year ago
Dear Anton,
Thank you for taking the time to leave us your feedback.
Looking into the delivery track of your order, we could see that our partner florist could not reach the recipient to the delivery address provided and we kindly got in touch with you to ask your approval for re-delivery.
Unfortunately, as the order failed on delivery, we could not offer a refund for this as the flowers were made for you.
We are sorry to hear that you were not happy with this but we can assure that we did what you could to get the order delivered for you.
Warm wishes,
Floom Team
Floom
a year ago
Natural Beauty
Product options
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Flowers not delivered and no notification of it during the day.
Hadrien
2 months ago
Dear Hadrien,
Thank you for getting back to us.
We are so sorry to hear that the order was not delivered and there was no notification about this.
Unfortunately, because of the high demand on the day, our partner florist missed to update us about the delivery.
We can assure you that this is not the level of service that we aim to provide and we would love to welcome you back and make the things right for you.
Warm wishes,
Floom Team
Floom
2 months ago
I am furious. I specifically noted to call the number before leaving the arrangement in the lobby of the apartment building and apparently the flowers were taken by someone else, not the intended recipient (I learned this yesterday). So $170 shot and my Aunt received nothing on her 81 birthday.
Jen
7 months ago
Dear Jen,
Thank you for taking the time to leave us a review.
We are so sorry to hear that your recipient did not get the order.
Please, do not hesitate to contact our customer support team to discuss this further. We can be contacted at support@floom.com
Warm wishes,
Floom Team
Floom
7 months ago
Hello! Delivery was not carried out. They said there was no one at home. But there were flowers waiting at home that day and there was no courier. They asked for confirmation of delivery - they did not provide it. They refuse to return the money
Anton
a year ago
Dear Anton,
Thank you for taking the time to leave us your feedback.
Looking into the delivery track of your order, we could see that our partner florist could not reach the recipient to the delivery address provided and we kindly got in touch with you to ask your approval for re-delivery.
Unfortunately, as the order failed on delivery, we could not offer a refund for this as the flowers were made for you.
We are sorry to hear that you were not happy with this but we can assure that we did what you could to get the order delivered for you.
Warm wishes,
Floom Team
Floom
a year ago
