Flowers not delivered and no notification of it during the day.

I am furious. I specifically noted to call the number before leaving the arrangement in the lobby of the apartment building and apparently the flowers were taken by someone else, not the intended recipient (I learned this yesterday). So $170 shot and my Aunt received nothing on her 81 birthday.

Hello! Delivery was not carried out. They said there was no one at home. But there were flowers waiting at home that day and there was no courier. They asked for confirmation of delivery - they did not provide it. They refuse to return the money