Shop > Flowers > Ode a la ROSE > Grand Juliette
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The quality of the flowers was amazing however the glass base we ordered with the flowers was omitted from the delivery. We were contacted by customer services lead and told her but nothing has happened since.
Warren
•a year ago
Dear Warren and Jane and GG,
Thank you for your review and for highlighting the quality of our flowers.
We sincerely apologize for the oversight regarding the glass base in your order. It's never our intention to leave any detail unaddressed, and I understand how frustrating this must be for you. Our customer service team strives to resolve such matters promptly, and I regret that you haven't received a follow-up yet.
We appreciate your patience, and I encourage you to reach out once more to our customer service team so we can ensure this is rectified for you swiftly. Please email hello@floom.com. Your satisfaction is our priority, and we want to make this right.
Best regards,
Floom Team
Floom
a year ago
Fast and reliable delivery service of high quality flowers.
Anthony
•a year ago
The delivery was speedy and the flowers were beautiful.
Arline
•a year ago
Great service from Floom. Fresh flowers arranged in a very nice bouquet, delivered the same day as promised, in a simlple yet atractive bag with a practical glass vase. Wife very happy, hence me also.
Henrique
•2 years ago
Flowers were fine but they didn’t come in the vase listed in the description and shown in the pictures. Instead they arrived in a large green tub. I will not be ordering from here again.
Giovanni
•2 years ago
Thank you for your review of Floom!
We are happy the flowers received were received well. The vase is not listed in the description and is sent as complimentary, however, we are sorry this did not meet your expectations of what you would be receiving. We do hope you will reconsider using Floom for a future purchase!
Floom
2 years ago
Always get wonderful thank yous for the beautiful flowers you send!
Vartan
•2 years ago
Flowers arrived fast, lasted long and were very pretty
Gertrud
•2 years ago
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Grand Juliette
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Product information
Description
A stunning bouquet composed of the most luscious roses. A real showstopper!
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
The quality of the flowers was amazing however the glass base we ordered with the flowers was omitted from the delivery. We were contacted by customer services lead and told her but nothing has happened since.
Warren
•a year ago
Dear Warren and Jane and GG,
Thank you for your review and for highlighting the quality of our flowers.
We sincerely apologize for the oversight regarding the glass base in your order. It's never our intention to leave any detail unaddressed, and I understand how frustrating this must be for you. Our customer service team strives to resolve such matters promptly, and I regret that you haven't received a follow-up yet.
We appreciate your patience, and I encourage you to reach out once more to our customer service team so we can ensure this is rectified for you swiftly. Please email hello@floom.com. Your satisfaction is our priority, and we want to make this right.
Best regards,
Floom Team
Floom
a year ago
Fast and reliable delivery service of high quality flowers.
Anthony
•a year ago
The delivery was speedy and the flowers were beautiful.
Arline
•a year ago
Great service from Floom. Fresh flowers arranged in a very nice bouquet, delivered the same day as promised, in a simlple yet atractive bag with a practical glass vase. Wife very happy, hence me also.
Henrique
•2 years ago
Flowers were fine but they didn’t come in the vase listed in the description and shown in the pictures. Instead they arrived in a large green tub. I will not be ordering from here again.
Giovanni
•2 years ago
Thank you for your review of Floom!
We are happy the flowers received were received well. The vase is not listed in the description and is sent as complimentary, however, we are sorry this did not meet your expectations of what you would be receiving. We do hope you will reconsider using Floom for a future purchase!
Floom
2 years ago
Always get wonderful thank yous for the beautiful flowers you send!
Vartan
•2 years ago
Flowers arrived fast, lasted long and were very pretty
Gertrud
•2 years ago
