Olympia Flowers - London

Sent an entirely different bunch to what I ordered & now not replying to my complaint

I've used Floom now for over 2 years and its honestly my go to for flower deliveries. They have a great selection, quick service, and everything is so beautiful!! Wouldn't go anywhere else.

I was a little disappointed with the quality of the flowers - the bouquet felt a little stringy and not as lush as it looked in the photograph. I know sometimes different flowers have to be used because of the season etc - but this felt a lot less good quality than I expected from the picture.

Had issues with with Interflora, Floom was the first I found with same day delivery. Intuitive and fast buying exp and recipient was delighted

Beautiful bouquet. Some flowers that were out of season were switched out, but they delivered very quickly and the bouquet was beautiful.

The flower was nice, but I had only one request about the delivery (to deliver it after 3 pm) which nobody really cared about as the bouquet arrived before 3 pm.

Great service but would appreciate more updates on delivery and engagement with courier. My main concern was flowers would be left outside apartment for extended period of time, and asked Floom to put in a safe place. Not knowing the delivery location, a photo or message from courier to confirm they were in a safe place would have been great.

I had a very good experience with Floom. They had a wonderful selection of beautiful flowers, the website was easy to navigate, and purchasing was a breeze. They delivered the bouquet as promised and my daughter was thrilled with how lovely they were. Would definitely use this company again.

Warning: do not risk using this service. I ordered flowers for a special occasion that were never delivered. I reached out to Floom customer service twice and they’ve ignored me. I’m having to dispute the scam with my credit card.

Communication was fantastic, the flowers came fast, and they look incredible!

Wow! Bouquet arrived so quickly & looked more lush & beautiful than I expected! I loved it & more importantly the friends who received it did too!

Excellent offering, simple ordering process, reliable delivery. I am very grateful for Floom.

I've used Floom a few times in the past and have always been very happy with the result. This last purchase was very disappointing however. A very modest bouquet for £100 and the flowers were well past their best on arrival.

Easy to order - spoilt for choice so many beautiful and original bouquets to fit all budgets

Products are of high quality and the service is user friendly

I have been using Floom for a while and really loved the service - recommended it to everyone. But recently the flowers I order don’t come as the picture and always in much poorer arrangements. I only complained once a few days ago and am still waiting for a response. It’s a genius service but recently the execution has been disappointing

Easy ordering. I use them every time for ordering flowers in London. Great service.

Delivered on time and as expected - beautiful flowers, thank you, the recipient was delighted.

Really easy to use, incredibly fast service and straightforward communication. Couldn't have asked for more.

Beautiful flowers, good price and great service. One very happy Girlfriend.

The website was so easy to use. Great price for what you're buying and the helpline and staff I spoke with were extremely helpful with any questions that I had.

Beautiful flowers (including a vase, maybe not the case for every purchase) and prompt delivery. Happy with that.

Flowers were absolutely stunning, however, I paid £9 for same day delivery and they didn't arrive until the following morning, so that was very disappointing.

I’ve used Floom a couple of times already and I’m always happy eith their services

The person who delivered the flowers didn’t bring them to the door. He left them on the floor at the entrance of the building .

Excellent delivery and beautiful flowers, would definitely order from you again.

Very fast delivery. But I actually got the email confirming the delivery about 6 hours later, than the delivery was actually done.

I ordered a same day delivery on Valentines Day and it arrived within 1 hour! I couldn't believe how great the service was and my friend loved the surprise. Blooming fantastic!

I’ve ordered a bouquet of Roses and Peonies specifically because it had peonies. They are my friend’s favourite, but when they got delivered for her birthday there were only roses with something else. I had not been notified, which led to utter dissapointment. I would’ve chosen different flowers had I been given the chance. So won’t use their service again.

Managed to get beautiful peonies outside of season 10/10

Very good service, flowers delivered on time, and beautiful flowers.

The flowers were amazing!l. A lovely selection of blooms and super fresh. Fantastic colours. The price was so reasonable. The best flowers we have ever ordered. Beautiful vase too. Superb value for money.