Ordered 2 dozen roses only 1 dozen delivered. The roses delivered were already in full bloom

mark

•

a month ago

Thank you for bringing this to our attention, and please accept our sincere apologies for the issue with your recent order. We understand how disappointing it must have been to receive only one dozen roses instead of the two dozen you ordered, especially when the flowers also arrived in full bloom rather than in the expected condition. This is certainly not the experience we aim to provide. We are looking into this matter with our fulfillment team to understand what went wrong. Thank you for your patience and for allowing us to resolve this. We truly value your business and hope to restore your confidence in our service.

Floom

a month ago

Great resource and array of options and delivery excellent.

Leanne

•

3 months ago

Beautiful flowers, great customer service

Jenna

•

5 months ago

Easy order process, Beautiful Arrangement, on time Delivery with up to date information /status.

Deborah

•

7 months ago

The arrangement was gorgeous above and beyond what I thought it would be

Sara

•

9 months ago

The flowers were lovely and timely delivered.

Courtney

•

9 months ago

What a great experience. I ordered flowers the day before they needed to be delivered. The arrangement was beautiful and closely matched the online image. They were delivered promptly and I received notfication of the delivery. I will definitely use Floom again.

Lori

•

10 months ago

Delivery was as promised and arrangement was beautiful. Would definitely recommend

thomas

•

a year ago

Flowers not as depicted. Disappointed.

Martin

•

2 years ago

Hello Martin, I am so sorry to hear that the flowers weren't as you expected. We always want to ensure customer satisfaction here at Floom and we are most disappointed to hear that, on this occasion, this wasn't the case. We'd appreciate some more information on how the flowers weren't as depicted so we can follow up with our florist partner. If you could possibly email us to support@floom.com with some additional details, we would love to help resolve this issue for you.

Floom

2 years ago