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In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated. Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value. If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Clean your vase to prevent bacteria.

Fill 2/3 of vase with water.

Remove any leaves under water to prevent bacteria.

Cut 2-3cm off each stem every few days.

Change water when it becomes discoloured and top it up when needed.

Keep flowers away from draughts, direct sunlight and ripening fruit.

Remove wilting flowers to prevent from mould (Botrytis).