Thank you for taking the time to share your feedback with us. I’m truly sorry to hear how disappointed you were with your Blush Tender bouquet — especially given the $190 price point and the expectations that come with it. While our florists work with seasonal flowers and each arrangement is handmade (so some variation is always expected), the bouquet you received should still feel premium, thoughtfully designed, and reflective of its value. From what you’ve described, we understand that it fell well short of that expectation, and that’s not the experience we want any of our customers to have. We would like to make things right for you. Your feedback has been shared with the florist so we can directly address the quality and execution of this order, and ensure improvements are made for future arrangements. Again, we’re very sorry for the disappointment and the frustration this caused. Thank you for bringing it to our attention — we appreciate your honesty and the opportunity to improve.