Gaya

Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience and understand how disappointing it must have been, especially given the importance of the occasion and your friend’s preferences. We completely appreciate that you chose mimosa for a very personal reason, and receiving tulips instead — particularly when your friend dislikes them — was not the experience you expected or deserved. While substitutions can sometimes be necessary due to market availability, we should have ensured that any changes were discussed with you beforehand, especially for such a meaningful gift. I’ve passed your feedback to our Customer Service team, and they will be contacting you directly to discuss this further and arrange a suitable resolution Once again, I sincerely apologise for the disappointment caused and appreciate you bringing this to our attention. We value your trust and will do our best to make this right.

25 days ago

Floom

25 days ago

Amazing service! Thanks a lot. My sister really liked the flowers.

Oleksii

2 years ago

Speedy service, very efficient.

Kerri

3 years ago

Easy website and the people I sent flowers from Floom to were delighted! What could be better?

Moira

Thanks Moira, lovely to hear that you and your recipient were both delighted with your order!

Floom

4 years ago

I was particularly flustered and lacking in time as I was trying to procure flowers for someone on short notice, and after scouring independent flowershop websites for far longer than I should have, I realised Floom was able to filter all results and conveniences within the locale I needed. It was a lifesaver! All the search options and ease of use are excellent.

Benjamin

It is always so nice to find a local, quality florist but has until now been difficult. Thank you so much Floom for making it easy and seamless!

Hailey

Hi Hailey, thanks for taking the time to leave us a review! we're so glad you have found it easy using Floom.

Floom

5 years ago

I love that with Floom I was able to choose a local florist, and one that could deliver to a friend on the day she'd had some bad news. The flowers were absolutely beautiful and arrived within hours!

Nic

We're so happy we could help you send some comfort to your friend and quickly too! Thanks for choosing Floom

Floom

5 years ago

The flowers were wonderful and were delivered on time. Perfect.

John

I’d like to say thank you to Floom for the most amazing set of flowers and for making my girlfriends entire week with a beautiful arrangement. Fast delivery. Would 100% use again!

Callum

The plant I ordered looked very healthy and came in a lovely pot, neither of which I necessarily expected! The icing on the cake for me was that the note I added for the recipient was handwritten on the card and it was in my first language, not English, so they did an excellent job writing it all down without understanding any of it!

Elin

Clean your vase to prevent bacteria.

Fill 2/3 of vase with water.

Remove any leaves under water to prevent bacteria.

Cut 2-3cm off each stem every few days.

Change water when it becomes discoloured and top it up when needed.

Keep flowers away from draughts, direct sunlight and ripening fruit.

Remove wilting flowers to prevent from mould (Botrytis).

Gaya

By Belle de Jour

4.7

Description

Exotic in middle of the kingdom

Clean your vase to prevent bacteria.

Fill 2/3 of vase with water.

Remove any leaves under water to prevent bacteria.

Cut 2-3cm off each stem every few days.

Change water when it becomes discoloured and top it up when needed.

Keep flowers away from draughts, direct sunlight and ripening fruit.

Remove wilting flowers to prevent from mould (Botrytis).

4.7

12 reviews

I ordered a bunch of mimosa (not cheap) for a friends birthday as she loves that flower. All seemed fine until I got a message on the day of her birthday to say that the florist swapped it to a bunch of tulips. My friend hates tulips! Really disappointing as I wouldn’t have chosen those.

Jo,

25 days ago

Floom

25 days ago

Amazing service! Thanks a lot. My sister really liked the flowers.

Oleksii

2 years ago

Speedy service, very efficient.

Kerri

3 years ago

Easy website and the people I sent flowers from Floom to were delighted! What could be better?

Moira

Thanks Moira, lovely to hear that you and your recipient were both delighted with your order!

Floom

4 years ago

I was particularly flustered and lacking in time as I was trying to procure flowers for someone on short notice, and after scouring independent flowershop websites for far longer than I should have, I realised Floom was able to filter all results and conveniences within the locale I needed. It was a lifesaver! All the search options and ease of use are excellent.

Benjamin

It is always so nice to find a local, quality florist but has until now been difficult. Thank you so much Floom for making it easy and seamless!

Hailey

Hi Hailey, thanks for taking the time to leave us a review! we're so glad you have found it easy using Floom.

Floom

5 years ago

I love that with Floom I was able to choose a local florist, and one that could deliver to a friend on the day she'd had some bad news. The flowers were absolutely beautiful and arrived within hours!

Nic

We're so happy we could help you send some comfort to your friend and quickly too! Thanks for choosing Floom

Floom

5 years ago

The flowers were wonderful and were delivered on time. Perfect.

John

I’d like to say thank you to Floom for the most amazing set of flowers and for making my girlfriends entire week with a beautiful arrangement. Fast delivery. Would 100% use again!

Callum

The plant I ordered looked very healthy and came in a lovely pot, neither of which I necessarily expected! The icing on the cake for me was that the note I added for the recipient was handwritten on the card and it was in my first language, not English, so they did an excellent job writing it all down without understanding any of it!

Elin