Eternal Rose Box Red
Delivered to London
Great company that I will definitely you in the future.
Eternal Roses - RED
Delivered to London
My girlfriend never received the flowers i ordered
Hello Elvis, I'm so sorry we were not able to complete the delivery of your order. I see we did process a full refund for your order due to the failure to deliver. Please allow 5-7 business days for processing. Let us kn…ow if you have any further concerns, thank you!
Floom3 years ago
Eternal Rose Midnight
Delivered to London
Placing the order was the easiest - I opted for the same day delivery at check out which failed to mention the time of delivery, so I presumed it would be the next few hours but guess what? It wasn't the case. The cus…tomer service online chat was disgusting to get hold of and they then could not get hold of the vendor, and when they did, the vendor refused to give a time slot and I was told my package would arrive by 6pm at the latest and guess what? It arrived by 18:03, and by that time my husband and everyone in the office had left for home. I wanted this eternal flower to be a keepsake/memory for the day of his promotion and be delivered in a timely manner, he is not back in the office till next week by which time the whole gesture is not needed. Beyond disappointed.
Hello there and thanks for your feedback. When ordering for same-day delivery it is made incredibly clear that florists may need until 8pm to deliver flowers on same-day orders. An assumption that they will be delivered… many hours before this is not something that we are able to enforce on our florist partners. Regards, Floom
Floom3 years ago
Eternal Rose Rainbow
Delivered to London
Quick service, the team helped me with rescheduling the delivery.
Eternal Rose Rainbow
Delivered to London
I ordered once. I have since been spammed by email. The first was clearly a form letter claiming to be the manager reaching out personally. Since then, I have been spammed by a site which collects reviews. I have trie…d to unsubscribe. I will try again. In addition, this review form doesn't have the options which are actually appropriate (no "same day" choice, for example). I hope they get their act together as a company and get professional because it is an excellent idea. Shame. Good service, but I cannot recommend due to the spam.
Eternal Rose - BLUSH
Delivered to London
great customer service!
Red Rose
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Product options
Product information
Description
A real rose that lasts years. Highest quality rose, no water or maintenance needed. The perfect gift.
Red Rose
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Eternal Rose Box Red
Delivered to London
Great company that I will definitely you in the future.
Eternal Roses - RED
Delivered to London
My girlfriend never received the flowers i ordered
Hello Elvis, I'm so sorry we were not able to complete the delivery of your order. I see we did process a full refund for your order due to the failure to deliver. Please allow 5-7 business days for processing. Let us kn…ow if you have any further concerns, thank you!
Floom3 years ago
Eternal Rose Midnight
Delivered to London
Placing the order was the easiest - I opted for the same day delivery at check out which failed to mention the time of delivery, so I presumed it would be the next few hours but guess what? It wasn't the case. The cus…tomer service online chat was disgusting to get hold of and they then could not get hold of the vendor, and when they did, the vendor refused to give a time slot and I was told my package would arrive by 6pm at the latest and guess what? It arrived by 18:03, and by that time my husband and everyone in the office had left for home. I wanted this eternal flower to be a keepsake/memory for the day of his promotion and be delivered in a timely manner, he is not back in the office till next week by which time the whole gesture is not needed. Beyond disappointed.
Hello there and thanks for your feedback. When ordering for same-day delivery it is made incredibly clear that florists may need until 8pm to deliver flowers on same-day orders. An assumption that they will be delivered… many hours before this is not something that we are able to enforce on our florist partners. Regards, Floom
Floom3 years ago
Eternal Rose Rainbow
Delivered to London
Quick service, the team helped me with rescheduling the delivery.
Eternal Rose Rainbow
Delivered to London
I ordered once. I have since been spammed by email. The first was clearly a form letter claiming to be the manager reaching out personally. Since then, I have been spammed by a site which collects reviews. I have trie…d to unsubscribe. I will try again. In addition, this review form doesn't have the options which are actually appropriate (no "same day" choice, for example). I hope they get their act together as a company and get professional because it is an excellent idea. Shame. Good service, but I cannot recommend due to the spam.
Eternal Rose - BLUSH
Delivered to London
great customer service!
