Completely wrong flower arrangement compared to what was ordered on the website. Having complained I was offered a pathetic 15% off my next order..... Which there won't be after this experience.

Delivery email was a lie, no response from customer services yet (over 24 hours but it was supposed to be for valentine's day so I guess they're busy) but I was foolishly asked to write this review. So far my experience with Floom involved paying them £50 for an email.