California Sunset
Delivered to London
Very efficient and keeps you up to date
The One
Delivered to London
My daughter absolutely loved the flower arrangement with accompanying vase I had ordered for her birthday. Thank you Floom for making her day that much more special.
Sailor Moon
Delivered to London
Floom accepted the order requiring the local florist in Highgate to deliver by December 30, 2025 at 6 pm. Then Floom emailed to say the delivery would be delayed to December 31. It’s January 1, 2026 now and the recipient… has not received the flowers. Floom has not given me any update on my order (#TUJDXUQKQV).
Hi Lara, we’re very sorry your flowers did not arrive on the date you requested. We understand how important timely delivery is and regret the inconvenience caused. We’ve already been in touch via email to confirm your… order is out for delivery, and we’ve refunded your delivery fee as a gesture of goodwill. We truly appreciate your patience and understanding, and we remain committed to ensuring your flowers reach their recipient without any further delay. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. We’re here to help.
Floom10 months ago
Rose Symphony
Delivered to London
I'm just disappointed with the fact that I was told the flowers had been delivered, then an acknowledgement that they hadn't after getting a photo of them being held outside Goldman Sachs' building. To make it worse, my… refund was R100 short of what I paid, so this not only cost my daughter and I a lot of time and anxiety but I ended up losing money . I can't say I'll ever use FLOOM again based on this outcome, it was a lose-lose outcome for me and my daughter, it spoiled what was supposed to be a special birthday surprise across the miles.
Thank you for taking the time to share this, and I’m truly sorry for the experience you and your daughter had. What was meant to be a special and joyful surprise instead turned into stress, disappointment, and extra effo…rt on your end—and that is absolutely not the standard we aim to provide. I completely understand how frustrating it must have been to be told the flowers were delivered, only to later discover they were not. The incorrect delivery confirmation and the added confusion with the photo outside the Goldman Sachs building should never have happened, and I sincerely apologize for the anxiety and inconvenience this caused. Regarding the refund, you’re right to expect to receive the full amount you paid. The shortfall of R100 is unacceptable, and I’m looking into this immediately to ensure you receive the remaining balance without delay. We deeply value the trust you’ve placed in us in the past, and I’m very sorry that this experience has left you feeling let down. Even though we can’t undo what happened, we want to make this right and restore your confidence in our service. Thank you again for bringing this to our attention. I will follow up with an update as soon as I’ve corrected the refund and reviewed what went wrong with your order.
Flooma year ago
Midnight Magic
Delivered to London
Bought on line which was easy to use and very responsive.
California Sunset
Delivered to London
Have seen a photo of the flowers and they look just like the on-line pic I chose. The recipient was delighted.
Fancy That
Delivered to London
Great flowers & fast delivery
Sailor Moon
Delivered to London
Great selection and customer service
All the Reasons
Delivered to London
Flowers were great.
White Dreamland
Delivered to London
My granddaughter was very happy with her flowers. Thank you
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Product options
Product information
Description
Luxuriate in the allure of our Red Rose & Gypsophila Bouquet, a breathtaking arrangement meticulously crafted by our in-house florist. This exquisite bouquet features opulent long-stemmed roses accompanied by the sweet fragrance of gypsophila, promising a truly enchanting floral experience.
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
California Sunset
Delivered to London
Very efficient and keeps you up to date
The One
Delivered to London
My daughter absolutely loved the flower arrangement with accompanying vase I had ordered for her birthday. Thank you Floom for making her day that much more special.
Sailor Moon
Delivered to London
Floom accepted the order requiring the local florist in Highgate to deliver by December 30, 2025 at 6 pm. Then Floom emailed to say the delivery would be delayed to December 31. It’s January 1, 2026 now and the recipient… has not received the flowers. Floom has not given me any update on my order (#TUJDXUQKQV).
Hi Lara, we’re very sorry your flowers did not arrive on the date you requested. We understand how important timely delivery is and regret the inconvenience caused. We’ve already been in touch via email to confirm your… order is out for delivery, and we’ve refunded your delivery fee as a gesture of goodwill. We truly appreciate your patience and understanding, and we remain committed to ensuring your flowers reach their recipient without any further delay. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. We’re here to help.
Floom10 months ago
Rose Symphony
Delivered to London
I'm just disappointed with the fact that I was told the flowers had been delivered, then an acknowledgement that they hadn't after getting a photo of them being held outside Goldman Sachs' building. To make it worse, my… refund was R100 short of what I paid, so this not only cost my daughter and I a lot of time and anxiety but I ended up losing money . I can't say I'll ever use FLOOM again based on this outcome, it was a lose-lose outcome for me and my daughter, it spoiled what was supposed to be a special birthday surprise across the miles.
Thank you for taking the time to share this, and I’m truly sorry for the experience you and your daughter had. What was meant to be a special and joyful surprise instead turned into stress, disappointment, and extra effo…rt on your end—and that is absolutely not the standard we aim to provide. I completely understand how frustrating it must have been to be told the flowers were delivered, only to later discover they were not. The incorrect delivery confirmation and the added confusion with the photo outside the Goldman Sachs building should never have happened, and I sincerely apologize for the anxiety and inconvenience this caused. Regarding the refund, you’re right to expect to receive the full amount you paid. The shortfall of R100 is unacceptable, and I’m looking into this immediately to ensure you receive the remaining balance without delay. We deeply value the trust you’ve placed in us in the past, and I’m very sorry that this experience has left you feeling let down. Even though we can’t undo what happened, we want to make this right and restore your confidence in our service. Thank you again for bringing this to our attention. I will follow up with an update as soon as I’ve corrected the refund and reviewed what went wrong with your order.
Flooma year ago
Midnight Magic
Delivered to London
Bought on line which was easy to use and very responsive.
California Sunset
Delivered to London
Have seen a photo of the flowers and they look just like the on-line pic I chose. The recipient was delighted.
Fancy That
Delivered to London
Great flowers & fast delivery
Sailor Moon
Delivered to London
Great selection and customer service
All the Reasons
Delivered to London
Flowers were great.
White Dreamland
Delivered to London
My granddaughter was very happy with her flowers. Thank you
